Principal Loan Management Officers - QLD

Principal Loan Management Officers

All Aspects Recruitment & HR Services are currently seeking a Principal Loan Management Officer for a temporary role for approx. 12 months commencing in July.

• Generous hourly rate
• Brisbane CBD location

This position is primarily responsible for undertaking arrears management and debt collection activity in relation to the clients home loan portfolio in accordance with established policies and procedures.

Duties include:

• Working pro-actively with home loan borrowers who are experiencing hardship or other situations that are impacting on their capacity to make loan repayments.
• Action customer assistance requests made under the National Credit Code’s hardship provisions.
• Taking appropriate action in respect of accounts that are in arrears in accordance with established policies, processes, and timeframes.
• Monitoring agreed customer repayment arrangements.
• Preparing a range of customer correspondence, submissions, documents, forms, and reports.

Requirements Include:

• Experience in home or business loan collection activity, combined with a good knowledge of the National Credit Code’s hardship provisions.
• Knowledge of home or business loans processing.
• Ability to apply good judgment when following required debt recovery procedures and processes.
• Good interpersonal skills required to be a productive team member together with good written and oral communication skills.
• Good administrative, time management and computer skills.
• Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander peoples in carrying out the duties of the position.

For more information or to apply, please submit your resume to leah@aarecruit.com.au with the subject “Principal Loan Management Officer”